If you want to build trust, which behavior is best?

• A. Keep promises, communicate clearly
• B. Withhold information to maintain control
• C. Take credit without team input
• D. Seek personal gain above shared gain

Answer: (A)

Building trust comes from reliability and openness. Keeping promises shows you can be counted on; when you follow through on commitments and meet your obligations, others gain confidence in you. Clear communication reduces guesswork and shows respect for teammates’ time and priorities, making expectations obvious and aligning everyone toward shared goals. Together, these habits demonstrate accountability and transparency, which are essential to earning and maintaining trust.

On the other hand, withholding information creates suspicion because it leaves others guessing and can feel manipulative. Taking credit without teammates’ input signals a lack of collaboration and fairness, while chasing personal gain over the group’s success communicates that you don’t value collective outcomes. Avoiding those patterns strengthens trust by proving you prioritize honesty, consistency, and the well-being of the team.